Once you've granted portal access to the customer's first user, we can add additional users for you (or) your customer can grant portal access to additional users through their portal.
If you want us to add additional users for you, please email the following information to your account manager or to support@nowcommerce.com. We will reply to you with a temporary password for each additional user.- Customer Name
- First user's email address
- Each additional user's email address
If you want your customer to grant portal access to additional users through their portal, here are some instructions that you can edit as you see fit and pass on to them.
How To Add Additional Users
- Sign in to the Customer Portal.
- Go to User Settings > Users > Edit > Add User.
- Enter the user's Name, Email, Phone, and Time Zone (Currently, 'Receive SMS Alerts' is not available so Mobile Carrier, Mobile Number, and Notify Mobile do not apply).
- Under Roles, check Administrator if you would like this user to be able to add other users as well.
- Check Payments Manager if you would like this user to see the Payments and Credits menu (if available).
- When you click Submit, an email from notifications@nowcommerce.com will be sent to the new user, providing a temporary password.